WYSE MagicJack

YMax magicJack will let you make and receive free calls within the U.S. for a low annual price, but other products do it much better and provide better technical support and documentation.

Compact. Enables VoIP phones calls. Cheap

Must connect to your computer to work and installs software on your computer. No telephone-based technical support. Very difficult to reach live help. Difficult to find information you need. Product packaging contains almost no documentation. Frequent...

The MagicJack service first arrived on the VoIP scene back in 2007, with an offer too tantalizing to ignore: unlimited local and long-distance calling for a mere $20 per year (after the first year, which was included with the $40 MagicJack hardware),...

One of the lowest-cost home phone services on the planet ; Highly portable; use it nearly anywhere you go

Computer has to be left running 24/7 ; Customer service and technical support not available by phone

The MagicJack lives up to its name, offering solid, reliable phone service for peanuts.

The hardware impresses, and call quality is good, but significant customer support issues make magicJack a risky investment.

Can be simple to install and use. Inexpensive

Serious customer support issues. To receive calls, your PC can't be off, hibernating, or in standby mode

This pocket-sized device lets you place unlimited local and long distance calls for a fraction of the cost of a traditional landline.

Easy setup ; Call quality better than cellular ; Lots of extra features

Not quite as crisp as true landline ; PC must be turned on to make calls

We've seen the “just plug it in” pitches on late-night TV, the cheesywebsite, and the spotty instructions, none of which exactly inspireconfidence in the magicJack. But still, the allure of nearly free phonecalls all over the country (or to Canada,...

Excellent sound quality, unlimited calls to U.S. and Canada

You need a broadband Internet connection. Won't work with PowerPC Macs. Cannot port your existing telephone number. Support is lackluster

It may seem too good to be true, but magicJack actually delivers on its promise of free local and long-distance voice service.

By now you've probably tried just about every VOIP service out there for making calls from your computer. Well, the folks at magicJack have a new spin on VOIP with an innovative USB dongle that lets you plug in a standard land-line phone and start...

I purchased my MagicJack Plus three months ago and it seemed to work without issue until about a month ago where I began experiencing continual service interruptions. I chatted with about 5 support reps over 4-5 day and they were unable to resolve my...

Tried MagicJack Plus. Crashed every time I tried to register. Customer service (online chat) was very, very, slow and very, very, useless. After three!! hours they terminated the contact. MagicJack still didn't work. I am returning the product and...

Magic Jack was just okay in the beginning but now I would stay clear. They seem a little pushy to sell you more and only tell you half truths. Now on their web they tell you 19.99 a year, not the 29.99 it will be soon. That's a 50% increase. Through...

The product has a very poor quality of sound. Can't not call certain area codes, you can search online for the issues. Only support is through chat (not much for a communications company). Its been 16 weeks and 53 chats later and they still haven't fix...

MagicJack is a terrible product. The device never got good reception. It always had a 2-3 second delay when talking to people (landline or cell phones). My device stopped working 7 months after purchase through their website. When I contacted customer...

I bought a magic jack in 2009 and used it in conjunction with windows vista 32 bit O/S. I was very happy. I have now upgraded to a window 7 64 bit O/S. Now the Magic Jack doesn't work most of the time.I now spend all the promised saving talking the...

The fact that you cannot reach a live person via the telephone outstanding, the customer service is severly lacking. After spending 6 hours with customer service (and being cut off by them several times) we still could not get our home number ported...

My recent experience 5-12-11 with magicjack suggests I made a huge mistake. My original magicjack was taken out with a lightning storm. When the replacemet failed they said I could no longer get another replacement and had to buy a new unit waisting...

Good device, crappy support, been waiting 60 days for a response from the billing department Would I recommend getting a magicjack, not anymore.

It works well as long as your connection has no problems and You have a system that can stay on 24 hours a day. I have an hp thin client that I setup to use it on

Billing support is terrible, been waiting 60 days and no repsponse on an issue that is their fault, not mine. I can't even use them and I have 2 of them

It saves a lot of money, has very clear reception if you deal with the quirks and i would still not discontinue my land line and use MJack as second line in the house.

Call quality is good most of the time. I never had issues calling long distance

I use mine with my iMac. When my iMac goes to sleep, occasionally the connection will go in limbo and I have to pull out the unit from my USB port to reset it. Occasionally, since I use it for my flexiplace workplace, dialing into conference calls,...